Privacy Policy

Art Candy Co. take your privacy very seriously, and are committed to ensuring customer satisfaction. Interested in how, why and what we do with the information gathered about our customers? Please read on...

If we change our Privacy Policy for the site, we will post the revised Privacy Policy here so that you will always know what information we gather and how we use it. Your continued use of the site (artcandy.co.uk) indicates your understanding and agreement to the Privacy Policy as posted below.

If you have any further questions or concerns regarding our Privacy Policies, don’t hesitate to contact us and we’d be more than happy to help you.

Contact Information

By Post:
Art Candy Co.
7 Bracken Way
Blackpool, Lancashire
FY2 0WQ
United Kingdom

By email:
info@artcandy.co.uk


Information Collected and the use of Cookies

Information we need you to provide
When processing your order we will have to ask you for certain personal information such as: email address, phone number, postal address and bank card details
We do not store any of your payment details on our servers, we use Stripe to secure yourinformation and execute transactions securely.
We do reserve the right to disclose information in order to comply with the requirement of law by court order, to prevent harm to persons or property, to fight fraud and credit risk reduction.

If you have any questions regarding your payment data, please email info@artcandy.co.uk.

Information Automatically Provided to Us
We use cookies to better the users experience and personalise your visits to our website. Where applicable this website uses a cookie control system allowing the user on their first visit to allow or disallow the use of cookies on their computer / device.

Cookies are small files saved to the users computer hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Marketing Communications
When interacting with us we may suggest you subscribe to our mailing list. The decision to do so is entirely of your own preference, the site user is under no obligation to do so. Our mailing list is used for the purpose of sending you announcements & special offers we think you’d be interested in via email.

Subscribers are given the opportunity to unsubscribe at any time through an automated system, you will find clear instructions on how to do so at the bottom of each email.

Email marketing may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Order Fulfilment
Upon placing an order, our website stores the following data;

- Full Name
- Physical Address
- Email Address
- IP address

If you place an order for digital prints only, we will not ask for postal address details.
This data is used to fulfil your order. 
If after receiving your order you would like us to remove your account and data from our system please email your request to: admin@artcandy.co.uk.

YOUR CONCERNS AND RIGHT TO ACCESS INFORMATION
The Act gives you the right to access information held about you at any time. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

If you have any concerns about your privacy or any queries regarding the Art Candy Co. privacy policy, or if you already have submitted information that you do not wish us to have or if you think that Art Candy Co. has data about you that you do not want us to use or that is incorrect please contact us at the address or email above. The information will be corrected as soon as possible or removed from our database as you request.

Social Media Platforms

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.